Frequently Asked Questions
Any individual of legal age, regardless of nationality, whether currently residing in the Philippines or abroad, with valid IDs and has a bank account, and who can comply with other requirements may open an account with HDI Securities, Inc. For non-resident foreign nationals, please contact our Back Office at iConnect@hdisecurities.com for acceptable types of IDs.
Any legitimate Corporation may open an account with HDI Securities, Inc. subject to its compliance in submitting the required documents. For foreign corporations, please contact our Back Office at iConnect@hdisecurities.com for registration requirements.
There are a number of ways you can fund your online account:1. BANK DEPOSIT
Make a direct deposit to the HDI Securities, Inc. savings account at the following bank:
You can make your check deposit at our office from 9:30 a.m. to 3:00 pm, Mondays through Fridays. Deposits received after 12:00 noon is considered a deposit for the next banking day.Our office address:
Unit 2305A, The Orient Square F. Ortigas Jr. Road, Ortigas Centre, Pasig City 1605 PhilippinesTelephone Number/s:
If you are based outside the Philippines, you can wire funds to HDI Securities, Inc. to this account:
NOTE: Please send HDI Securities, Inc. a copy of the deposit slip via fax at (632) 9106189 or a scanned copy or image attached to an email at iConnect@hdisecurities.com.How soon will my deposit be credited to my account?
Your deposit will be credited to your account within 1 to 3 banking days after it has been cleared.How do I pay for my stock purchases?
HDI Securities, Inc. online trading requires that you have a cash balance before you can post a buy order. The number of shares you can buy depend on your available cash balance and the price of the shares you will purchase.When I do a sell transaction today, can I immediately use the proceeds to do place a buy order?
Yes, the proceeds can be used immediately to place a buy order. There is no need to wait for a three (3) clearing days to use the funds. The available cash balance will be indicated in the “Balance” tab of the trading console.Can I place orders during Off-Trading Hours?
Yes. You can call our Help Desk at (632) 6877955 to 56 and ask for assistance in posting your order. Please note your identity will be subject to a verification process before any order can be taken.How do I withdraw my funds?
NOTE: For those who choose to pick-up their withdrawal request, be advised HDI Securities, Inc. only issues a crossed-check payable to name of the customer.
|9:00 AM||Market Pre-Open||Orders get accepted but no matching of orders happen.
*No cancellation starting 9:16 until opening
|9:30 AM||Opening||Opening prices are calculated.|
|9:30 AM||Continuous Trading||Orders are queued when entered, and matched when counterpart can be found.|
|12:00 NN||Market Recess||No posting, modifying, and cancelling of orders.|
|1:30 PM||Continuous Trading||Orders are queued when entered, and matched when counterpart can be found.|
|3:17 PM||Market Pre-Close||Orders get accepted but no matching of orders happen.|
|3:20 PM||Closing||Closing prices are calculated. No cancellation of orders.|
|3:20 PM||Run-off or Trading At Last||Closing prices are calculated. No cancellation of orders.|
|3:30 PM||Market Close||End of the trading session|
*Gross Trade Amount = Number of shares x Price per shareOther fees
A monthly maintenance fee of Php155.00 is charged to every trading account. However in lieu of HDI Group of Companies 30th Anniverssary, this fee will be reduced to 80.00PHP for being grateful of the 30 years of client trust.
NOTE: This is a pass-on fee from the Philippines Stock Exchange (PSE). The PSE has proprietary rights on the PSE TradeEx. PSE TradeEx is the online platform used by HDISI for its online trading.
For other concerns not covered in this FAQ, please email us at iConnect@hdisecurities.com.
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