Frequently Asked Questions

Opening an Account
Who can open a Trading Account?

Any individual of legal age, regardless of nationality, whether currently residing in the Philippines or abroad, with valid IDs and has a bank account, and who can comply with other requirements may open an account with HDI Securities, Inc. For non-resident foreign nationals, please contact our Back Office at iConnect@hdisecurities.com for acceptable types of IDs.

Any legitimate Corporation may open an account with HDI Securities, Inc. subject to its compliance in submitting the required documents. For foreign corporations, please contact our Back Office at iConnect@hdisecurities.com for registration requirements.

How do I open an account?
  • To open an account click the REGISTER button in the log-in screen of our homepage.
  • Fill out the Customer Account Information Form (CAIF) completely.
  • Print the form, affix your signature on the CAIF and signature cards.
  • Submit your requirements to: HDI Securities, Inc. Unit 2305A The Orient Square F. Ortigas Jr. Road, Ortigas Centre, Pasig City 1605 Philippines
  • Wait for the e-mail confirmation from HDI Securities, Inc. approving your application. NOTE:DO NOT send funds until HDI Securities, Inc. sends you an email confirming your account has been opened
Requirements for new clients
  1. Customer Account Information Form (CAIF)
  2. Online Trading Agreement
  3. Specimen Signature Cards (2 copies)
  4. Photocopy of two (2) valid IDs with picture and signature
  5. Proof of billing (credit card or utility bill) Note: Name, address and date should be indicated in the statement.
Additional Notes and Requirements

Filipino Citizens:

  1. Photo and signature on the ID should be clear
  2. Proof of billing

Resident Foreigners:

  1. Photo and signature on the ID should be clear
  2. Alien Certificate of Registration (ACR)/Immigrant Certificate of Registration or Business Certificate or Work Permit from (DOLE)
  3. Proof of billing

Non-Resident Foreigners:

  1. Photocopy or scanned copy of a Government- Issued Valid ID Note: Photo and signature on the ID should be clear
  2. IDs should be authenticated by the Philippine Embassy or Consulate where the account holder is located
  3. Proof of Income certified by the employer
  4. Proof of billing
List of Valid Government ID's
  1. Philippine Passport or Foreign Passport
  2. Driver’s License
  3. Professional Regulations Commission (PRC) ID
  4. National Bureau of Investigation (NBI) Clearance
  5. Police clearance
  6. Postal ID
  7. Voter’s ID
  8. Barangay certification
  9. Government Service Insurance System (GSIS)
  10. Social Security System (SSS) card
  11. Overseas Workers Welfare Administration (OWWA) ID
  12. OFW ID
  13. Seaman’s Book
  14. Alien Certificate of Registration (ACR)/Immigrant Certification of Registration
  15. Government Office and GOCC ID e.g. Armed Forces of the Philippines (AFP ID), Home Development Mutual Fund (HDMF ID)
  16. Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
  17. Department of Social Welfare and Development (DSWD) Certification
  18. Bureau of Internal Revenue (BIR) Taxpayer’s ID
  19. Firearms License
  20. National ID
  21. Work Permit
  22. Diplomat ID
  23. Philippine Leisure and Retirement Authority (PLRA) ID
  24. Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP, SEC or IC.
  25. Philhealth Card
  26. Immigrant Certificate of Registration
  27. Other valid IDs issued by the Government and its instrumentalities e.g. DTI
Trading and funding
When can I start trading?
  • You can start trading after the initial deposit to fund your account has been received and cleared. This may take 1 to 3 banking days. When funds are cleared, an email confirmation will be sent to your given email address. Confirmation of the initial deposit will also include your assigned user name and initial password.
What is the minimum investment required to open an account?
  • To open an account, an initial investment of at least P25,000.00 is required.
How can I fund my HDI Securities, Inc. trading account?

There are a number of ways you can fund your online account:

1. BANK DEPOSIT

Make a direct deposit to the HDI Securities, Inc. savings account at the following bank:

  • Account Name : HDI Securities, Inc.
  • Account No. : 003430209174
  • Name of Bank : Banco de Oro
  • Branch : BDO- Ortigas Exchange Road Branch
2. DEPOSIT YOUR CHECK AT OUR OFFICE

You can make your check deposit at our office from 9:30 a.m. to 3:00 pm, Mondays through Fridays. Deposits received after 12:00 noon is considered a deposit for the next banking day.

Our office address:
  • HDI Securities Inc.

Unit 2305A, The Orient Square F. Ortigas Jr. Road, Ortigas Centre, Pasig City 1605 Philippines

Telephone Number/s:
  • Head Office : (632) 687-7955 to 56
  • 3. WIRE FUNDS TO OUR BANK ACCOUNT

    If you are based outside the Philippines, you can wire funds to HDI Securities, Inc. to this account:

    • Account Name : HDI Securities, Inc.
    • Account No. : 003430209174
    • Name of Bank : Banco de Oro
    • Branch : BDO- Ortigas Exchange Road Branch
    • Swift Code : BNORPHMM

    NOTE: Please send HDI Securities, Inc. a copy of the deposit slip via fax at (632) 9106189 or a scanned copy or image attached to an email at iConnect@hdisecurities.com.

    How soon will my deposit be credited to my account?

    Your deposit will be credited to your account within 1 to 3 banking days after it has been cleared.

    How do I pay for my stock purchases?

    HDI Securities, Inc. online trading requires that you have a cash balance before you can post a buy order. The number of shares you can buy depend on your available cash balance and the price of the shares you will purchase.

    When I do a sell transaction today, can I immediately use the proceeds to do place a buy order?

    Yes, the proceeds can be used immediately to place a buy order. There is no need to wait for a three (3) clearing days to use the funds. The available cash balance will be indicated in the “Balance” tab of the trading console.

    Can I place orders during Off-Trading Hours?

    Yes. You can call our Help Desk at (632) 6877955 to 56 and ask for assistance in posting your order. Please note your identity will be subject to a verification process before any order can be taken.

    How do I withdraw my funds?
    • Withdrawals can be made by filling up the Cash Withdrawal Form that can be found at the Forms tab at our home page. Fill-up the form and affix your signature and send it via fax to (632) 9106189 or send a scanned copy or image to iConnect@hdisecurities.com.
    • Cut-off for receiving Cash Withdrawal Form is at 11:00 a.m. Cash withdrawal request received after cut-off time will be considered received next trading day.
    • Cash withdrawal will be deposited to customer’s bank account at T+3, or three (3) days after withdrawal request is received.
    • Proceeds from a sell transaction can be withdrawn in three (3) days after transaction date. Cash withdrawal request can be made on transaction date, but this will be delivered to customer by way of deposit or pick-up at T+3.
    • A cash balance that is unused for over three (3) banking days can be withdrawn anytime and will be deposited to customer’s bank account next trading day subject to cut-off time. NOTE: For those who choose to pick-up their withdrawal request, be advised HDI Securities, Inc. only issues a crossedcheck payable to name of the customer.

    NOTE: For those who choose to pick-up their withdrawal request, be advised HDI Securities, Inc. only issues a crossed-check payable to name of the customer.

PSE Trading Hours and Schedule
Trading happens on weekdays (Monday - Friday) except on legal holidays, and days when the Central Bank Clearing Office is closed.
9:00 AM Market Pre-Open Orders get accepted but no matching of orders happen.
*No cancellation starting 9:16 until opening
9:30 AM Opening Opening prices are calculated.
9:30 AM Continuous Trading Orders are queued when entered, and matched when counterpart can be found.
12:00 NN Market Recess No posting, modifying, and cancelling of orders.
1:30 PM Continuous Trading Orders are queued when entered, and matched when counterpart can be found.
3:17 PM Market Pre-Close Orders get accepted but no matching of orders happen.
3:20 PM Closing Closing prices are calculated. No cancellation of orders.
3:20 PM Run-off or Trading At Last Closing prices are calculated. No cancellation of orders.
3:30 PM Market Close End of the trading session
Fees and other Charges
What and how much are the charges and fees I have to pay with every buy/ sell order executed?
  • Stockbroker’s Commission:
  • For online buy/sell commission is at 0.25% of the Gross Trade Amount*, or a minimum of Php100.00 whichever is higher.
  • VAT – Value Added Tax:
  • VAT is a law mandated tax of 12% on the commission.
  • Clearing Fee (Securities Clearing Corporation of the Philippines or SCCP Fee):
  • Clearing fee is0.01% on the Gross Trade Amount*.
  • Transaction Fee (PSE Transaction Fee):
  • Beginning January 1, 2018, the Stock Transaction Tax will increase from one half of one percent (1/2 of 1%) to six-tenths of one percent (6/10 of 1%) of the gross selling price or gross value in money of the shares of stock sold, bartered, exchanged, or otherwise disposed.
  • Sales Tax:
  • For sell transactions, Sales Tax is 0.5% on the Gross Trade Amount*. Please note that this tax is charged even if the transaction resulted in a loss.

    *Gross Trade Amount = Number of shares x Price per share

    Other fees

    A monthly maintenance fee of Php155.00 is charged to every trading account. However in lieu of HDI Group of Companies 30th Anniverssary, this fee will be reduced to 80.00PHP for being grateful of the 30 years of client trust.

    NOTE: This is a pass-on fee from the Philippines Stock Exchange (PSE). The PSE has proprietary rights on the PSE TradeEx. PSE TradeEx is the online platform used by HDISI for its online trading.

    For other concerns not covered in this FAQ, please email us at iConnect@hdisecurities.com.

Customer Account Information Forms

GET IN TOUCH


MORE INFO